Get in Touch With Us

You must be 21 or older (or the legal minimum age in your state) to use sportsbooks. If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER (1-800-426-2537).

This page explains how to contact the Best Sports Betting Bonuses editorial team, what we can help with and what we can't. Our work covers sportsbook promotions, and we hear from readers about promo terms that changed, details that look wrong, and questions about how we rate offers.

How to reach the editorial team

Use the contact form or the contact link in the site footer, if one is shown for your device. We have not published a direct email address or phone number on this page, so please use the official channels listed on wccf.org. We can't confirm a response time, but we read the messages we receive.

A clear message helps us act on it. Include:

1. The page you were reading, or its address.
2. The sportsbook and offer involved.
3. What you saw, what you expected, and the date you saw it.
4. A screenshot of the terms, if you have one.

What we can help with

• Corrections: If a bonus amount, rollover, minimum odds rule or expiration date on our pages no longer matches the sportsbook's own terms, tell us. Promotions change often, and we date our checks so you can see when a page was last reviewed.
• Questions about our reviews: We can explain how we assess offers. Our rankings are editorial, and commission does not buy position.
• Suggestions: Want a guide on a topic, such as bonus bets versus cashable funds, or how to clear wagering requirements? Let us know.
• Business and partnership enquiries: Introduce yourself and explain what you propose. Any commercial relationship does not decide how we rank offers.

What we can't do

We are an independent comparison site, not a sportsbook. That limits what we can do for you:

• We can't access, fix or unlock your betting account. Contact the sportsbook's own support team.
• We can't settle disputes over bets, bonuses or withdrawals, and we can't guarantee that any operator will pay.
• We can't give legal or tax advice. Consult a qualified professional about your situation.
• We can't confirm whether a particular offer is available in your state. Check the sportsbook's terms and your state's rules before you sign up.

Before you contact a sportsbook about a promo

Many bonus problems come from terms that were missed rather than errors. Before you write to support, check the offer's rules on:

• Rollover or wagering requirements.
• Minimum odds on qualifying bets.
• Expiration dates.
• Payment methods that qualify. Some offers, such as the Xbet welcome bonus that requires a credit card, depend on how you fund the account.
• Whether the reward is bonus bets, site credit or cashable funds.

Keep records of the terms as they appeared when you signed up, in case a dispute arises. Some sportsbooks we list operate offshore rather than under a US state license, so state consumer protections may not apply to them. Verify the operator's licensing yourself, and understand that funds could be harder to recover if something goes wrong.

Where to find help with gambling

Bonuses are marketing, not a way to earn money, and betting always carries the risk of losing. Only wager what you can afford to lose, and never chase losses.

• National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537), available to callers across the US.
• Texas readers: Call the same helpline for referrals to Texas-based support services. Sports betting rules in Texas differ from other states, so check your local position before you bet.

If you are struggling, consider using deposit limits or self-exclusion tools offered by the sportsbook you use.

More on how we work

We review offers using publicly available terms and the fact-check date shown on each page. We haven't claimed to have placed bets or withdrawn funds ourselves. If you think we got something wrong, we'd like to hear from you. We are also happy to answer questions about our approach.